The “Navigating Workplace Conflict” topic is designed to equip participants with essential skills to effectively manage and resolve conflicts in a professional setting. Participants engage in realistic scenarios reflective of common workplace conflicts, such as misunderstandings or differences in opinion. Through interactive exercises, they learn collaborative problem-solving techniques, effective communication strategies, and how to balance assertiveness with empathy. This module fosters a positive work environment by empowering individuals with the tools to address conflicts constructively, ultimately enhancing team dynamics and productivity.
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